Last Updated: 09.08.24
Welcome to Mrs Connolly's Baby Gifts (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern the sale of personalised items and gifts through our website www.mrsconnollysgifts.com (the “Site”). By placing an order for a personalised item/gift, you agree to be bound by these Terms. Please read them carefully before making a purchase.
1. Order Process
1.1 Placing an Order:
When you place an order for a personalised item through our Site, you will be required to provide specific information, including your name, contact details, and the personalisation details for the item. It is your responsibility to ensure that all information provided is accurate and complete.
1.2 Acceptance of Order:
All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our discretion.
1.3 Confirmation:
Once your order is placed, you will receive an email confirmation. This email does not constitute acceptance of your order; it is simply an acknowledgment that we have received it. Acceptance of your order occurs when we dispatch the product to you.
2. Personalisation
2.1 Accuracy of Personalisation:
It is your responsibility to ensure that the personalisation details provided are correct. We are not responsible for any errors or omissions in the personalisation details submitted by you.
2.2 Restrictions:
We reserve the right to reject any personalisation requests that contain offensive, inappropriate, or unlawful content. This includes, but is not limited to, content that is defamatory, obscene, or infringes on intellectual property rights.
2.3 Changes to Personalisation:
Once an order has been placed, changes to personalisation details may not be possible. If you need to make a change, please contact us immediately at mrsconnollysbabygifts.com. We will do our best to accommodate your request, but we cannot guarantee that changes will be possible.
3. Payment
3.1 Prices:
All prices for personalised items are listed on our Site and are subject to change without notice. The price applicable to your order will be the price in effect at the time your order is placed.
3.2 Payment Methods:
We accept payment via Paypal. Payment must be received in full before your order is processed and dispatched.
3.3 Taxes:
Prices listed on our Site include VAT (Value Added Tax) where applicable. Additional taxes, duties, or charges may apply depending on your location and will be your responsibility.
4. Production and Delivery
4.1 Production Time:
Personalised items are custom-made to your specifications. Please allow 7-10 working days for production, in addition to delivery time.
4.2 Delivery:
We offer delivery to UK and Ireland/EU. Delivery times may vary based on your location and the shipping method selected. We are not responsible for delays caused by courier services or customs processing.
4.3 Risk of Loss:
All items purchased from us are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.
5. Returns and Cancellations
5.1 Non-Returnable Items:
Due to the custom nature of personalised items, all sales are final. Personalised items cannot be returned or exchanged unless they are defective or incorrect due to our error.
5.2 Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us within 14days of receipt using the contact form in the quick link below. We will arrange for a replacement or refund at our discretion.
5.3 Cancellations:
Once an order for a personalised item has been placed, it cannot be cancelled or refunded. Please ensure that you review your order carefully before submitting it.
6. Intellectual Property
6.1 Ownership:
All intellectual property rights in the personalised items, including designs, artwork, and text, remain the property of Mrs Connolly's Baby Gifts or our licensors.
6.2 License:
By submitting personalisation details, you grant us a non-exclusive, royalty-free license to use, reproduce, and modify the content as necessary to fulfill your order.
7. Limitation of Liability
7.1 General:
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with the purchase of personalised items.
7.2 Maximum Liability:
Our maximum liability to you for any claim related to the purchase of personalised items shall not exceed the total amount paid by you for the order.
8. Governing Law
These Terms are governed by and construed in accordance with the laws of UK/Ireland, and any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of UK/Ireland.
9. Changes to These Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page with the updated "Last Updated" date. Your continued use of our Site after any such changes constitutes your acceptance of the new Terms.
10. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
Mrs Connolly's Baby Gifts
Clonkirk, Clones, Co. Monaghan
Email: mrsconnollysbabygifts.com